Privacy Policy

Divya Dhara Foundation ("Foundation," "we," "us," "our") is committed to safeguarding the privacy of everyone who interacts with us - whether as a donor, volunteer, beneficiary, website visitor, or supporter. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit our website or engage with our programs.

By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

Information You Provide Directly

• Donation information: Full name, phone number, postal address, PAN number (for 80G receipts), and payment details
• Volunteer registration: Name, contact information, skills, availability, and identification documents
• Blood donor registration: Name, age, blood group, phone number, gender, location, and medical conditions
• Contact form submissions: Name, phone number, email, subject, and your message
• Newsletter subscriptions: Email address and name

Information Collected Automatically

• Device information: Browser type, operating system, device type, and screen resolution
• Usage data: Pages visited, time spent on pages, click patterns, and navigation paths
• Network information: IP address and approximate geographic location

• Processing donations: To process contributions, issue tax receipts under Section 80G, and send confirmations
• Communication: To respond to inquiries, send newsletters, share program updates, and inform about events
• Blood donor management: To match donors with patients in need and coordinate blood donations
• Volunteer management: To coordinate activities and ensure safety of all participants
• Website improvement: To analyze usage patterns, optimize performance, and improve user experience
• Legal compliance: To comply with applicable laws, tax reporting, and audit requirements

We will never sell or rent your personal data to any external organization.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• Payment processors: Trusted payment gateway providers to process donations securely
• Service providers: Trusted vendors for email delivery, analytics, and cloud hosting, bound by confidentiality agreements
• Legal requirements: When required by law, court order, or governmental authority
• Auditors and regulators: For compliance purposes as required under Indian law

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential cookies: Required for core website functionality
• Analytics cookies: Help us understand how visitors use the website (data is aggregated and anonymized)
• Preference cookies: Remember your settings and choices

You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for all data transmitted through our website
• Secure, access-controlled storage for digital records
• Regular security audits and vulnerability assessments
• Restricted access - only authorized personnel can access personal data

While we take every reasonable precaution, no method of electronic storage or internet transmission is 100% secure.

• Donation records: Retained for a minimum of 8 years per Indian tax regulations
• Blood donor records: Retained while your registration is active and up to 3 years after deactivation
• Volunteer records: Retained for the duration of active volunteering and up to 3 years after
• Contact form submissions: Retained for up to 2 years
• Newsletter subscriptions: Retained until you unsubscribe

• Right to access: Request a copy of the personal data we hold about you
• Right to correction: Request correction of inaccurate or incomplete information
• Right to deletion: Request deletion of your personal data, subject to legal retention obligations
• Right to withdraw consent: Withdraw your consent for data processing at any time
• Right to unsubscribe: Opt out of marketing communications via the unsubscribe link or by contacting us

To exercise any of these rights, contact us at divyadharafoundation@gmail.com. We will respond within 30 business days.

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. For beneficiary programs involving minors, all data collection is done with explicit consent of parents or legal guardians.

We may update this Privacy Policy from time to time. When we make significant changes, we will post the updated policy on this page and revise the "Last Updated" date. Your continued use of the website after changes constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy or our data practices: